BENEFIT OF WHATSAPP BUSINESS APP IN BUSINESS OPERATION

WhatsApp Business from Facebook is a multimedia messaging mobile application, it is an app that can be used to promote business (small or large scale) .With WhatsApp Business App user can:

·        Create a catalog to showcase products and services.

·        Connect with your customers easily by using tools to automate, sort and quickly respond to messages.

·        Provision of customer support: WhatsApp can also help medium and large businesses provide customer support and deliver important notifications to customers.

·        Online Presence: WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

·        Mobility Compatibility: If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:


• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate when you're away or Greeting message to send your customers an introductory message when they first message you.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

according to the developer (company ) “WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.”

Note that Internet Data charges may apply in using the application. Contact your local internet provider for details on plan and charges.

Also, be informed that once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.